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Local 3911 News and Events Page
As most of you know, long term union supporter and past officer Donna Clark has retired. We wish Donna the best and thanks
for all your faithful years of service to the local. Click for pictures.
From Donna Clark, everyone please read this important note:
Hello everyone,
This is a very important message from Donna Clark, newly retired ECO and EBoard member of Local 3911. She is a cancer
survivor and needs your help, PLEASE reach out and support her in this event!!! Here is her message:
I am participating in the Avon 2-day breast cancer walk in New York City this October. I am asking for your support by
making donations to my Avon breast cancer fund so I can make it to New York. Walks such as these bring hope to survivors,
their families, and families who have lost someone they loved. Breast cancer will affect one out of every eight women in the
United States. By supporting me, I will be walking for your wife, your mother, your sister, your daughter, your aunt, your
grandmother, or any other special lady in your life. I am attempting to reach my fundraising goal of $1900 by October, so
anything you can donate will be greatly appreciated!
Please make an effort to support this event by giving your tax-deductable donations via the website link below.
Thanks.
Donna's website Link:
And, Congratulations to Donna Clark's son Andy on his recent graduation from the University of Delaware as . . . . .
A Communications Major! Who'd of thunk it?
| Donna's son Andy appears in this undated photo |
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| FMCS John Walker (deceased) is at top, FMCS John Fox (Ret.) at Bottom. |
NEW Committees
Per the new Collective Bargaining Agreement there are three (3) committees and work groups that will be formed in
the next few months to work with the County on pressing topics to this Local. The Local is looking for interested members
to serve on these committee/work groups. Appointments will be made soon. Anyone interested must submit their name, shift assignment,
and committees or work groups your are interest in, to me via e-mail or direct contact by 02/15/06. If you submit your name
and are appointed PLEASE be prepared for many hours of hard work, many of these hours will be uncompensated. PLEASE do not
submit your name unless you have the time and energy to give. The committees/work groups are:
1) Pension Committee (4 members needed). Purpose is to reduce the years of
service required by Local 3911 members to retire.
2) Hours Divisor Work Group ( 2 members needed ). Purpose is to fix the hours divisor problem
in compensable hours, workers compensation, and severance benefits.
3)
Career Development in Emergency Communications. Purpose is to create a career ladder for the ECC members.
Local 3911 2005-2008 Contract - Click to view
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Congratulations to our Emergency Services Union Brothers and Sisters who
were recently recognized for performing above and beyond the call of duty. Click on the NEW 3911 awards page for the
complete details of the Citations and Awards.
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Article reprinted from the NCC newsletter by union brother Dennis Quinn:
REALITIES OF 911
New Castle County 911 Emergency Communications personnel
proudly serve our citizens by responding to thousands of emergency and non-emergency calls, 24 hours a day, 365 days a year.
They are a highly dedicated and caring group of individuals who react at a moments notice to help citizens in need for any
emergency imaginable. They are street smart and computer literate with a working knowledge of numerous police, fire, and paramedic
procedures. They rapidly gather critical information related to the call, keeping the caller on the line while dispatching
the needed emergency personnel.
These individuals are the life link between victims and the responding emergency personnel.
Working together they are the professional voice coordinating the emergency needs. They react instantly to a police officer,
paramedic, or firemens haunting cry for help. They calm the elderly, confused, or mentally challenged caller who is in need
of assistance. They remain on the line to persuade a suicidal person to put the gun down or hear the terrifying fatal shot
in a suicide or domestic situation. They provide CPR instruction to the mother of a two-year old who has stopped breathing.
They laugh with co-workers during the good times and cry when a police officer, fireman, or paramedic has been lost in the
line of duty. They are an elite group who are rarely thanked for their efforts, yet they persevere and show up every day to
go through it all over again.
Below are just some of the emotions we experience daily:
1. The thrill of hearing
the words she's breathing after a CPR instruction over the phone.
2. The apprehension of working in the 911 Center
during a lightning storm.
3. The elation upon realizing you made a difference in someone's life.
4. The uneasiness
upon realizing we are being overwhelmed with incoming emergency calls.
5. The frustration felt when a terrified child
calls about his parents physically fighting.
6. The joy of seeing your own kids after dealing with a child's death
at work.
7. The fear felt when receiving numerous calls from terrified citizens saying people are trapped in a house
fire.
8. The pleasure felt when a caller personally thanks you for your efforts.
9. The disgust felt when
a caller abuses a 911 line for a report on weather or road conditions.
10. The comfort of knowing you can rely on
your co-workers knowledge, expertise and cooperation in any incident.
11. The deep down fear felt when wondering if
your own kids might be involved in the serious accident call you just took.
12. The joy of hearing a baby cry after
you gave childbirth instructions over the phone.
13. The disappointment in canceling evening plans because of a major
incident.
14. The relief felt when the lost 4 year old has been found.
15. The devastation felt when the suicidal
subject you are negotiating with pulls the trigger.
16. The trauma felt when a police officer, fireman, or paramedic
is seriously injured or killed.
17. The terror felt when an officer screams for help.
18. The laughter after
handling the classic call.
19. The frustration felt when a caller will not listen to your instructions.
20.
The elation felt after convincing a suicidal caller that life is indeed worth living.
It takes a unique person
to face the challenge of 911 Communications. Dedication, perseverance, loyalty, the ability to work under stressful conditions,
a commitment to excellence and a high school diploma or GED are the basic qualifications. If you believe you qualify, call
the New Castle County Human Resources Division at 302-395-5180 for information or stop by the New Castle County Government
Center, 87 Reads Way, New Castle Corporate Commons for an application form. If you have the desire to help people in need,
contact us.
Dennis M. Quinn 1998
Local 3911. Professional Paramedics and Emergency Communications workers, New Castle County Delaware
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